Harcourts new Malvern East office is up and running, led by directors Hank Guo, Billy Chang, Steven Guan, and Jack Liu, who are united by a shared vision.
The Announcement:
Harcourts is proud to announce the opening of a brand-new office dedicated to providing exceptional customer service – Harcourts Malvern East.
Directors Hank Guo, Billy Chang, Steven Guan, and Jack Liu are seasoned professionals who are not only experts in the field but also deeply committed to serving their clients with integrity and passion.
“Billy, Hank, Steven, and I have been in the real estate business for over a decade now. We started out as agents working for various agencies, but we always shared a vision of creating a customer-centric real estate experience,” Mr Liu said.
“We chose to join Harcourts because of their reputation for excellence and their commitment to innovation in the real estate industry.
“Harcourts provides us with the support and resources we need to better serve our clients and grow our business.”
With a deep understanding of the local market and a genuine passion for serving the community, the new office is proud of its strong connections to an area known for its diverse demographics and vibrant culture.
“We pride ourselves on being able to connect with people from all walks of life and are committed to providing personalised service tailored to the unique needs of our clients,” Mr Liu said.
“One of our proudest moments recently was when we helped a young family find their dream home after months of searching.
“It was incredibly rewarding to see the joy on their faces when we handed them the keys to their new house.
“Another memorable success story was when we successfully negotiated a record-breaking sale for a luxury property in the area.
“These successes fuel our passion for real estate and motivate us to continue delivering exceptional results for our clients.”
Fabian Sanelli, CEO Harcourts Victoria, said he was excited to have the trio onboard.
“We’re extremely delighted that Billy, Hank, Steven, and Jack are continuing their prosperous journey with Harcourts,” he said.
“Malvern East is a great opportunity, and we are so confident that these three gentlemen are the perfect fit to dominate that marketplace.
“Whilst Malvern East is a focus, Chadston will also be an area that Billy, Hank, Steven, and Jack will dive into to expand their volume and market share.”
Beyond buying and selling houses, the team at Harcourts Malvern East is passionate about giving back to the community.
Whether it’s sponsoring local events, supporting charitable organisations, or volunteering their time, they believe in making a positive impact wherever they can.
“Our involvement is not just about business; it’s about building a stronger, more vibrant community for everyone,” Mr Liu said.
Mr Liu points to the team culture and commitment to continuous improvement.
“We foster a collaborative environment where every team member is valued and empowered to succeed,” he said.
“Our office is not just a place of business; it’s a community where relationships are built, and dreams are realised.”
“We are confident that our unique blend of experience, expertise, and passion sets us apart from the competition, and we are excited to bring that energy to our new office in Malvern East.”
