Cybersecurity experts are warning Australian real estate agencies about the dangers of using overseas freelancers for outsourcing operations.
Shimazaki Sentinel Managing Partner and Director, Thomas Jreige, said many agencies were putting themselves at risk by relying on freelancers without proper oversight.
“Real estate firms often handle sensitive information, and freelancers who may lack rigorous oversight can become weak links in data security,” Mr Jreige said.
“Without established security protocols, data can become vulnerable to breaches, potentially harming the agency’s reputation.”
Mr Jreige said legal complexities were a major concern when using overseas freelancers.
“In the event of a data breach, it can be challenging to determine where liability lies,” he said.
“Freelancers, overseas providers, or the Australian agency could all potentially be at fault, leading to complex legal battles and potential fines.”
According to Mr Jreige, cybersecurity threats posed one of the biggest risks.
“Freelancers often work on personal devices that may not meet the security standards required for protecting sensitive data,” he said.
“Such vulnerabilities could lead to costly data breaches, loss of client trust, and even the loss of insurance coverage if agencies fail to enforce proper security measures.”
Mr Jreige recommended agencies implement a range of measures to protect themselves.
“Agencies should work closely with their outsourcing providers to ensure contracts outline clear responsibilities for data handling and security protocols,” he said.
“By engaging Australian-registered providers who manage overseas teams directly, agencies ensure accountability under Australian law.”
